PRIVACY POLICY
Last updated: March 2026
This Privacy Policy describes how Marcus & Sergio, Ltd., doing business as Cielo Home Interior Design (“we,” “us,” “our”), collects, uses, and protects information when you visit cielohomepdx.com. We take your privacy seriously.
1. Information We Collect
We collect information in the following ways:
Information you provide directly: When you use our contact form, submit an inquiry, or make a purchase through our Collection, you may provide your name, email address, phone number, shipping address, and payment information.
Information collected automatically: When you visit our site, Squarespace and Google Analytics automatically collect certain data, including your IP address, browser type, device type, pages visited, time spent on pages, and referring URLs. This data is collected through cookies and similar tracking technologies.
Payment information: Payment transactions are processed through Squarespace’s secure payment processing. We do not store your full credit card number on our servers.
2. How We Use Your Information
We use the information we collect to respond to inquiries and communicate with prospective and current clients, process and fulfill product orders, send order confirmations and shipping updates, improve our website and understand how visitors use it, and comply with legal obligations.
We do not sell your personal information to third parties. We do not use your information for automated decision-making that produces legal or similarly significant effects.
3. Cookies and Analytics
Our website uses cookies, which are small text files stored on your device. We use cookies through Squarespace (for site functionality and analytics) and Google Analytics (to understand visitor behavior in aggregate).
You can control cookies through your browser settings. Disabling cookies may affect certain site functionality. Most browsers allow you to refuse new cookies, delete existing cookies, or notify you when cookies are set.
Google Analytics collects anonymized usage data. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on, available at tools.google.com/dlpage/gaoptout.
4. How We Share Your Information
We share your information only as necessary to operate our business: with Squarespace (our website and e-commerce platform), with Google (analytics), with payment processors to complete transactions, and with shipping carriers to fulfill orders. All third-party providers are contractually required to protect your information and use it only for the services they provide to us.
We may also disclose your information if required by law or to protect the rights and safety of our business or others.
5. Data Retention
We retain your information for as long as necessary to fulfill the purposes described in this policy, including any legal, accounting, or reporting requirements. If you wish to request deletion of your data, please contact us at info@cielohomepdx.com.
6. Your Rights — Oregon and California Residents
If you are an Oregon or California resident, you have the following rights under the Oregon Consumer Privacy Act and the California Consumer Privacy Act: the right to know what personal data we hold about you, the right to request correction of inaccurate data, the right to request deletion of your data, the right to opt out of the sale or sharing of your personal data (we do not sell personal data), and the right not to be discriminated against for exercising your privacy rights.
To exercise any of these rights, contact us at info@cielohomepdx.com. We will respond within 45 days as required by law.
7. International Visitors
Our website is operated from the United States. If you are visiting from the European Union, United Kingdom, or other regions with data protection laws, please be aware that your information may be transferred to and processed in the United States. By using this site, you consent to this transfer. We take reasonable steps to ensure your data is treated in accordance with this Privacy Policy.
If you are an EU resident and wish to exercise rights under the General Data Protection Regulation (GDPR), including the right of access, rectification, erasure, or data portability, please contact us at info@cielohomepdx.com.
8. Children’s Privacy
This website is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 13, we will take steps to delete it promptly.
9. Security
We take reasonable technical and organizational measures to protect the information we hold. However, no transmission over the internet is fully secure. We encourage you to take care when sharing personal information online.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Your continued use of the site after changes are posted constitutes acceptance of the revised policy.
12. Contact
Questions, requests, or concerns regarding this Privacy Policy should be directed to:
Marcus & Sergio, Ltd. / Cielo Home Interior Design
81 SE Yamhill, Portland, Oregon
503-445-0111